We use cookies to improve your experience on our site. By using our site, you consent to the use of cookies. Rejecting cookies will prevent non-essential cookies from loading. Learn more
Privacy & Cookies Policy
Who we are
Tame the Tech provides tech support, systems setup and virtual assistant services to small businesses and individuals.
How we use your information
Your information is used to deliver the services you’ve requested, communicate with you about your booking or enquiry, and improve how we run the business. Where you have opted in, we may also send occasional emails with practical tips, updates and services. You can unsubscribe at any time.
What we collect and why
What we collect and why We collect basic personal information such as your name, email address, phone number and any details you choose to provide when booking a service or getting in touch. This information is used to manage your booking, deliver your session, send confirmations, reminders, recordings and summaries, and respond to enquiries. We also collect limited technical data, such as IP address and website usage, to help us understand how the site is used and improve it. Your information is used to manage your booking, send confirmations, reminders, recordings and summaries, and communicate with you about your enquiry or work. Where you have opted in, we may also send occasional emails with practical tips, updates and information about services. You can unsubscribe at any time using the link in any email. We process your data under a combination of legal bases, including contract (to deliver services you have booked), legitimate interest (to respond to enquiries and improve our services), and consent (for marketing communications). We only keep your data for as long as necessary to fulfil these purposes and to meet any legal or accounting requirements. We use trusted third-party providers to run our business, including payment processors (such as Stripe), scheduling systems, email platforms and cloud-based tools. These providers only process your data as required to deliver the service and are responsible for keeping it secure. In some cases, data may be stored outside the UK, but appropriate safeguards are in place. You have the right to access, correct or request deletion of your personal data, and to withdraw consent for marketing at any time. To do so, please contact [email protected] . This website uses cookies to ensure it functions properly and to understand how it is used, so we can improve it. You can control or disable cookies through your browser settings. By continuing to use the site, you agree to the use of cookies as described. We may update this policy from time to time, and the most current version will always be available on this page.
Why we’re allowed to process your data
We process your data under a combination of legal bases, including contract (to deliver services you’ve booked), legitimate interest (to respond to enquiries and improve services), and consent (for marketing emails).
Tools and providers we use
We use trusted third-party providers to run our business, including payment processors (such as Stripe), scheduling tools, email platforms and cloud-based systems. These providers only process your data as needed to deliver the service and are responsible for keeping it secure. Some data may be stored outside the UK, but appropriate safeguards are in place.
How long we keep your data
We only keep your data for as long as necessary to deliver services, meet legal and accounting requirements, and maintain business records.
Your control over your data
You have the right to access, correct or request deletion of your personal data, and to withdraw consent for marketing at any time. To do this, please contact [email protected]
How we use cookies
We use cookies to ensure the website functions properly and to understand how it is used, so we can improve it. You can control or disable cookies through your browser settings. By continuing to use the site, you agree to the use of cookies as described.
Contact
If you wish to find out more, or have any questions, please contact me at [email protected]